Values are essential for business success
By Jacqui Tibbits, Director Consultivation
In life as in business, values are our foundation and guiding light as we grow and expand and explore. Authentic, meaningful and purposeful business values create a connection between staff, volunteers and an organisation. These connections guide and influence the organisational culture, stakeholder interaction, customer satisfaction and ultimately business success.
This occurs because values which are meaningful to staff provide guidance while influencing longer term strategies of the organisation. When your business values resonate with people it attracts them – whether they are staff, volunteers or customers. Steve Jobs on returning to Apple in 1997 described its core value to employees as 'we believe people with passion can change the world for the better’ which they are certainly achieving!
Safety for seniors: a non-negotiable right
By Susan Johnson M (Counselling) Associate, Consultivation
On the 2 August 2016 The Third Sector, a professional news site, released an article on the Aged and Community Services SA NT (ACS) request for 'considered approach in responding to the recent elder abuse reported in the Mitcham Residential Care Facility'.
Consultivation agrees with the ACS saying thank you Aged and Community Services SA & NT (ACS) for calling for a considered approach to responding to elder abuse as a result of the reported incident in the Mitcham Residential Care Facility.
Having worked in abuse prevention for over thirty years it continues to horrify me that the rights of some of our most vulnerable people continue to be negated and abused. Elder abuse insidiously takes place in private, behind closed doors and is frequently perpetrated by someone in a relationship, role or position that implies trust.
Award winning Susan Johnson joins Consultivation
By Jacqui Tibbits, Director, Consultivation
Passionate about people and local communities, Susan brings with her over 33 years’ experience managing and supervising community service staff for three large Western Australian local government authorities. For the past 4.5 years Susan has worked as a Sector Development Consultant and recently a Business Development Consultant for CommunityWest where she developed, presented and evaluated professional development workshops for aged and community services staff, local government employees, non-government and private enterprises.
Susan has also participated in designing and implementing innovative best practice initiatives, facilitating sector reform and project evaluations. Susan has had a key role in the progress of the Wellness Philosophy in the WA HACC Program. She has supported organisations, leaders, managers, staff and volunteers to implement positive Wellness focused changes in processes and practices. Susan continued her work in this area to 2016 where she co-authored the report Wellness: Now and for the Future, Promotion and Enhancement of the Wellness Philosophy.
LGBTI Inclusive Practices for Aged Care Services
By Jacqui Tibbits, Consultivation Director
I attended the first Community of Practice for LGBTI inclusion in Aged Care on Friday 22 July 2016. Initiated by GRAI, I attended with other representatives of the aged care sector including those from Brightwater, Umbrella, Alzheimer’s Australia and Bethanie Inc. along with fellow consultant Zoe Warwick of Concepts4Change.
As a collective we started to explore practices and environments of residential care, retirement living and in home support and agreed to aim for consistent, good quality LGBTI inclusive service across the aged care sector.
Jacqui is a positive change management specialist with a penchant for public speaking.
Susan has expertise in cognitive behaviour therapy, narrative therapy & mindfulness.
Guest bloggers are invited to contribute to the Consultivation blog. If you have an idea, concept or perspective you would like to share please contact Jacqui at Consultivation.
"Consultivation delivers topics skilfully and clearly."
"I have a better understanding of what impacts the aged care changes are going to have on our clients and business." Michelle
"Consultivation delivers topics skillfully and clearly. The knowledge gained will give me guidance in doing my job and keeping up the goodwork." Mario
"Thanks to Consultivation I understand that changes are on-going in the organisation and sector to keep clients in their homes longer."
"Due to today's training I will be more open minded with staff and pull together and ask for help to improve when needed."